SAP Business One Browser Access Installation

Browser Access is an important feature in SAP Business One 9.2. The installation is pretty easy and can be explained in a few steps:

Step 1:Installation files:

SAP Business One 9.2 contains the installation files to set up Browser Access. During SAP Business One 9.2 Installation or upgrade, you can choose to install it directly, or you can install it later.

During the installation connect to SLD, a connection string will be created and saved in SLD. You can choose to use a certificate or self-signed certificate for https visit.

SAP Business One Browser Access Installation

SAP Business One Browser Access select SLD URL

Step 2:Post Installation Steps:

In System Landscape Director (SLD) under “Services” tab,  ‘Browser Access Server’  line will be available automatically, and you will get a link for SAP Business One Browser access.

SAP Business One Browser Access Installation

Per Browser Access server you can setup some parameters, select and click on edit:

SAP Business One Browser Access setup

  • The Initial Process means the number of clients already running in the background when the Browser Access process is initialed to improve the logon time. (You can see them under task manager on the presentation server)
  • The Max. Process means the maximum number of clients can be run on a presentation server.

SAP Business One Browser Access Supported Browser:

  • Google Chrome version 47 or later
  • Mozilla Firefox version 41 or later
  • Microsoft Edge
  • Apple Safari (MAC, iPad, iPhone)

Use SAP Business One in the Browser:

Open the browser and navigate to the URL listed in the SLD, a verification will happen against the SLD (a pop-up can appear with the message you have to accept the website as trusted). The login screen will appear:

SAP Business One Browser Access login

Enter you credentials and click log On, the client will be available in the Browser in a few seconds:

SAP Business One Browser Access

Setup External Access

In System Landscape Director (SLD) under “External AddressMapping” tab,  You can register an external Address to map the internal Browser Access Server to an external IP address for public visit.

Update: Hostname and IP address are both supported

The external access URL must have the format <protocol>://<Path>:<Port>.
Example: http://10.58.9.100:8080

In a Web browser, navigate to the external URL of the Browser Access service. For example: http://10.58.9.100:8080/dispatcher

SAP Business One Browser Access public address mapping

Trouble Shooting

Browser Access is written in Java and running on tomcat server. You can find all log files under “C:\Program Files (x86)\SAP\SAP Business One BAS GateKeeper\tomcat\logs” and provide them to SAP

SAP Business One Browser Access Trouble Shooting

As of release 9.2 PL02, you can also monitor the Browser Access processes in a Web page using this URL: https://dispatcherHostname:port/dispatcher/serviceMonitor/

SAP Business One Browser Access monitor

You can kill the threads as needed.

Trouble Shooting: http://scn.sap.com/thread/3829055


If you need assistance, feel free to contact us.

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7 thoughts on “SAP Business One Browser Access Installation”

  • Hi,
    I want to run 64-Bit SAP Business One Client on Browser. But it always run 32-Bit SAP Business One Client.

  • When we implement SAP business one on cloud and the server is another place, we only have to use the SAP on the browser or we can have client software on our machine too?
    when we enter the website URL of browser access it gives a certificate error and when we pass we see some network errors and problems that i assume the certificate error cause that, because when we didn’t had this error there was no problem on browser access, can you tell what can be the reason?

  • Hi,

    After installation of Browser Access, upon login there was error encountered ‘SAML2Assertion is not yet valid.’ May i know how to fixed for this issue. Thank for your help.

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